Privacy Policy

1. Introduction

This Privacy Policy describes how amra-resort.com (“we”, “us”) collects, uses, stores and protects your personal information when you use this website. It describes what the website actually does, and nothing else.

2. Information We Collect

We collect only what you send us and what is technically necessary to receive it:

• Data you submit through the brochure form or the registration form: first name, last name, email address, telephone number with country code, and, on the registration form, your profile (investor, resident, broker).
• Context of your request: which form you used, the page you were on, the language of the site, the date and time, and your IP address. The IP address is used to limit abusive submissions and is kept in a server log that is not publicly accessible.
• Audience measurement data (pages visited, approximate location, device and browser type), only if you accept analytics cookies. If you refuse, or if you have not yet answered the cookie banner, no measurement script is loaded at all.

We do not collect payment data, identity documents or any special category of personal data through this website.

3. How We Use Your Information

• To send you the AMRA brochure and factsheet when you request them.
• To contact you about availability, pricing and options for the AMRA project.
• To protect the forms against automated abuse.
• To measure website audience and improve the site, only with your consent.
• To comply with applicable legal and regulatory requirements.

4. Who Processes Your Data

We do not sell, trade or rent your personal data. It is handled by the following service providers, each acting on our instructions:

• HubSpot (HubSpot, Inc.) — customer relationship management. Your form submission is recorded as a contact so that we can follow up with you.
• Cloudflare Turnstile (Cloudflare, Inc.) — security check on the forms. It verifies that the submission comes from a human. It sets no advertising cookie and does not profile you across websites.
• Telegram (Telegram FZ-LLC) — internal notification. A summary of your request is sent to our team so that we can answer quickly.
• OVH (OVH SAS, France) — hosting of the website and of the email sent as a backup copy of each request.
• Google Analytics 4 (Google Ireland Limited) — audience measurement. Loaded only after you accept analytics cookies.
• YouTube in privacy-enhanced mode (youtube-nocookie.com) — the videos embedded on the site. No YouTube cookie is set unless you start playing a video.

Some of these providers are established outside the United Arab Emirates and outside the European Union. Transfers rely on the contractual safeguards published by each provider.

We may also disclose information to competent authorities where we are legally required to do so.

5. Data Storage & Security

The website is served over HTTPS. Form submissions are transmitted over an encrypted connection, protected by a security check, and rate limited by IP address. Server-side keys are stored in a configuration file that the web server never serves. No online transmission can be guaranteed to be completely secure.

6. Cookies & Tracking

This website sets no advertising cookie and runs no advertising or remarketing tag. Two categories exist:

• Essential. The security check on the forms (Cloudflare Turnstile) and the record of your own cookie choice, which is stored in your browser. These are necessary for the site to work and are not subject to consent.
• Analytics, optional. Google Analytics 4. Nothing is loaded before you press Accept. If you refuse, the measurement script is never downloaded, and your refusal is remembered on your next visit.

You can change your mind at any time using the Cookie preferences link at the bottom of every page. Withdrawing consent is as simple as giving it.

7. Data Retention

• Contacts recorded in our CRM: kept for as long as the commercial relationship remains active, and for up to three years after our last contact with you.
• Server log of form submissions: kept for up to twelve months.
• Analytics data: kept according to the retention period configured in Google Analytics 4.

8. Your Rights

You may ask us to:

• give you access to the personal data we hold about you;
• correct it if it is inaccurate;
• delete it;
• stop sending you marketing communications.

Write to info@amra-resort.com and we will answer within thirty days. For cookies, use the Cookie preferences link at the bottom of the page.

9. Third-Party Links

This website links to third-party websites, including the developer’s own documentation and mapping services. We are not responsible for their content or their privacy practices.

10. Updates to This Policy

We may update this Privacy Policy. The revised version is posted on this page with a new date. Continued use of the website after an update means you accept it.

11. Contact Information

For any privacy question or request: info@amra-resort.com